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What is a Work Order (WO)?
A Work Order is an approved request for services. It is the heart of
all actions taken by any Facilities Organizations. All cost, be it labor,
material, invoices, or utilities all are charged or linked to a Work Order.
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What is a Standing Work Order (SWO)?
A Standing Work Order is a formal request for services that has no apparent
end date. An example of a SWO would be the cleaning of tile floors at
Kerr Hall or street sweeping on Campus.
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What is FAMIS?
FAMIS is a software program used by Physical Plant to manage its work
processes including corrective maintenance, preventative maintenance,
stores and parts inventory, time and attendance and cost accounting. The
system automates the entire maintenance process from work identification
to work completion. Its job costing features allow Physical Plant to track
and analyze labor, material and contractor costs and provide cost accounting
to campus clients who use our services.
Physical Plant is currently in the process of evaluating upgrades to
our current version of FAMIS to improve performance and ease of use by
our campus If you have questions about how to use or create an account in FAMIS,
contact Melody Pahel pahelm@ucsc.edu or call 459-4444
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What is the difference between OMP (State-Supported)
and Recharge?
For information on how to distinguish between OMP and Recharge spaces,
click here. For guidelines
on how to distinguish if work requested is recharge or state-supported
in an OMP area, click here.
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What is a Shared Facility?
A Shared Facility is a building / structure that is State supported but
is occupied by an unit that is an auxiliary unit. These units must pay
for university services. Physical Plant bills these units at fiscal year
end for their yearly utility usage e.g. refuse, electricity, water, sewer,
etc. The amount paid is based on the percent of the total square footage
that the unit occupies within said building.
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What is the process for requesting a cost
estimate?
There are two estimates that can be requested. One is a Detailed estimate
that includes an itemized list of material and a estimation of the labor
hours involved to perform the task. We charge the customer for the time
involved to develop a detailed estimate. Another estimate would be a Basis
Standard Estimate which can be based on what similar projects cost or
a dollar per square foot. We do not charge for the Basic estimate. An
estimate can be requested by the generation of a Work Order.
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What are the temperature limits for buildings?
The State does mandate that we heat to 70 F and we cool at 78F. This
means if the temperature is in this range we cannot adjust it.
Note: Not all buildings on campus have cooling capability.
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What is Deferred Maintenance?
The University defers certain maintenance projects beyond the time of
needed or scheduled completion due to budget restrictions. The program
was formalized by the Budget Act of 1970. The act requires the University
to submit an annual report on deferred maintenance to the state Legislature.
UC Santa Cruz does receives several hundred thousand dollars each year
for high priority deferred maintenance projects. The Deferred Maintenance
backlog for Santa Cruz is in excess of 20 million dollars.
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What is Emergency Maintenance?
Emergency maintenance is the repair or replacement of facility components
or equipment requiring immediate attention because the functioning of
a critical system is impaired or because health, safety, or security of
life is endangered. Emergency maintenance supersedes all other categories
of maintenance.
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What is Planned (Scheduled) Maintenance?
Planned maintenance is the upkeep of property, machinery, and facilities,
including buildings, utility systems, roads, and grounds. Planned maintenance
is usually characterized by its routine or recurring nature. Its purpose
is to keep facilities functional.
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What is Preventative Maintenance?
Preventative Maintenance is the periodic inspection, adjusting, minor
repairs, lubricating, reporting, and data recording necessary to minimize
building equipment and utility system breakdown and maximize system and
equipment efficiency.
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What determines if the work is going to be
performed by Physical Planning and Construction or Physical Plant?
Physical Planning and Construction has responsibility for all new construction
and rearrangement activity on this campus. For Physical Plant to be involved
the construction would have to be tied to a maintenance activity e.g.
re-roofing of a building, replacement of a deck that has become damaged.
Note: Physical Planning and Construction has the option of requesting
Physical Plant to perform all or part of any construction project that
has been assigned to them.
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